Book A Court (BAC) Hints, Tips & Troubleshooting Solutions

Overall the introduction of Book-a-Court at EPTC has proceeded very well. The notes below explain the system operation.

Those members that have experienced difficulties; predominantly with the one time system registration; have had issues resolved.

If anyone is having problems, please text your name and issue to me on 0438 759 245

Thanks,

Michael Tomlinson

 

 

Access to the Book-a-Court system is via the homepage of the club’s website: www.eptc.org.au

Click on the “Book A Court” tab and you will be taken to the Book-a-Court system home page for Eildon Park Tennis Club.

Court selection: The system defaults to court 5. If you’d prefer a different court click on the link “>View Booking sheet” which appears at the bottom of the box labelled “When do you want to play?”. Within the booking sheet you can view existing bookings and can select the day, time and court that you wish to book.

Presently the system is set up for users to book a maximum of 2 bookings of up to 120 minutes per booking. Bookings may be made up a week in advance. Based on feedback these parameters may be altered.

Gate opening time: The PIN will open the access gate 10 minutes before, and up until 10 minutes after, the booked time. However in the case of a “last minute” booking (i.e. made within 10 minute period before the booked time) the PIN will only be active from the time of the booking.

The general PIN code has been deactivated; all court users are now required to us the Book-a-Court system to reserve courts.

Guests: When making a court booking, when asked to check details there is the “+ ADD PLAYER” function. Members should add other Members and/or Guests that will be playing. A fee applies for Guests and this will be displayed for payment before the booking is finalised. The booking acknowledgement message will contain your 4 digit PIN for court access and Guests are provided a 5 digit PIN code which is usable for that booking.

Gate Access: All players should use the access gate at the southern end of the carpark (i.e. the gate next to the preschool centre), entering their PIN access code on the keypad on the right hand side of the gate as they enter the facility. This should be done for all bookings even if the gate is open due to competition, coaching or club event. If the gate is closed when you enter, please close it after you pass through.

On Court: All courts are subject to booking. Play on the court that you have booked and for the times booked. This requirement applies equally to Members, competition, coaching, club events and casual users. Players that have not booked may be asked to leave the facility.

If you have any difficulties, please text your name and issue to 0438 759 245 (Michael Tomlinson).

EPTC Members Survey – Summary of Results

 

Late last year the EPTC Committee conducted a comprehensive online survey of Members. This message provides feedback from the survey to Club Members and other Club stakeholders.

Over 70 responses were received with the majority of responses (50%) being from the 30 to 60 age group. Approximately 55% of participants have been Members of EPTC for 6 years or more.

Overall Members are highly satisfied with the facilities at EPTC.

90% of respondents indicated they were satisfied the competitions available at EPTC however with regard to social tennis, 50% indicated that they would like to see more organised social tennis. Hence the Committee is launching Wednesday night social tennis at 7:30pm on 31 January 2018. As per information already emailed, this will be an open, variable format dependent on attendees. It will be supported via a WhatsApp chat group. The social tennis will continue each Wednesday for as long as it is attended by Members.

It was expressed throughout all age groups that they would like organised tournaments such club championships. Any volunteers willing take on this task are welcome to contact EPTC’s Secretary.

On social aspects at the club, the survey indicated that EPTC does not feature strongly in Member’s social calendars due to time constraints and other activities. And as such social events organised by the club, such as Christmas function or group travel to tournaments, were unlikely to be well patronised.

Comments regarding the cost and approach to the coaching at EPTC have been passed to the Muscillo Tennis Academy (MUSTA). For clarity of Members, specific courts at EPTC are hired by MUSTA on an exclusive basis at agreed times for conduct of tennis coaching. MUSTA is a business independent of EPTC.

The more frequent communications provided by the Club are being positively received. The survey showed that Members would like to receive information at least once a month and the EPTC Secretary has commenced this regular communication with the January 2018 update emailed on 10 January. Expect further updates early each month. In addition, the EPTC website is constantly kept up to date and the Club’s Facebook and Instagram pages also provide current information.

In summary the survey showed that Members choose EPTC for the purpose of playing tennis at very good facilities. For competition players the Club was very highly regarded. Other aspects of playing tennis at EPTC have opportunities for improvement and the Committee will continue its endeavours to address those. Members are most welcome to contribute to the operation of the Club and are encouraged to contact the Club to become actively involved.

 

Best regards,

Michael Tomlinson

President

http://eptc.org.au/
https://www.facebook.com/eptc.org.au/
https://www.instagram.com/eildonparktc/

*NEW* Wednesday Night Social Tennis

Launching in 2018, will be Wednesday night social tennis. This will be an inhouse, all abilities, all ages, mixed format so everyone is welcome!

Commencing on Wednesday 31st January at 7.30pm, initially the structure will be an open, variable format dependent on attendees and their preferences. This could include doubles, Fast4, singles, etc, followed by light snacks and drinks at bar prices. Cost is $4 per player per night which covers new balls and use of lights. Weekly communication will be via a WhatsApp chat group.

We encourage anyone who is interested to get your friends together and get down to the club on the first evening to give it a try. You do not need to commit to every week, however the more often you can attend, the more consistent the format will be.

If you have any questions, please contact Adrian Harper (0408 400 352, adrian@agilebroadcast.com.au) or Gary Clarke (0422 954 681, garyclarke1975@gmail.com).

Winter 2018 weekend tennis entries – Juniors and Seniors (Tennis Vic Pennant and WDTA comp)

Entries to play in the Winter 2018 weekend competitions for both Junior and Senior (Tennis Vic Pennant and WDTA) teams are now being taken.

The ONLY way to enter for these competitions is via an online registration system.  The details of the sites are provided below.

 Entries for JUNIOR competition teams can be made at:

https://www.trybooking.com/343229

 

Entries for SENIOR competition teams (Tennis Vic Pennant and WDTA) can be made at:

 https://www.trybooking.com/343228

 

Entries for both must be done by 5 February 2018.

Kind Regards

Stuart Draffin

Eildon Park TC