Book A Court (BAC) Hints, Tips & Troubleshooting Solutions

Overall the introduction of Book-a-Court at EPTC has proceeded very well. The notes below explain the system operation.

Those members that have experienced difficulties; predominantly with the one time system registration; have had issues resolved.

If anyone is having problems, please text your name and issue to me on 0438 759 245

Thanks,

Michael Tomlinson

 

 

Access to the Book-a-Court system is via the homepage of the club’s website: www.eptc.org.au

Click on the “Book A Court” tab and you will be taken to the Book-a-Court system home page for Eildon Park Tennis Club.

Court selection: The system defaults to court 5. If you’d prefer a different court click on the link “>View Booking sheet” which appears at the bottom of the box labelled “When do you want to play?”. Within the booking sheet you can view existing bookings and can select the day, time and court that you wish to book.

Presently the system is set up for users to book a maximum of 2 bookings of up to 120 minutes per booking. Bookings may be made up a week in advance. Based on feedback these parameters may be altered.

Gate opening time: The PIN will open the access gate 10 minutes before, and up until 10 minutes after, the booked time. However in the case of a “last minute” booking (i.e. made within 10 minute period before the booked time) the PIN will only be active from the time of the booking.

The general PIN code has been deactivated; all court users are now required to us the Book-a-Court system to reserve courts.

Guests: When making a court booking, when asked to check details there is the “+ ADD PLAYER” function. Members should add other Members and/or Guests that will be playing. A fee applies for Guests and this will be displayed for payment before the booking is finalised. The booking acknowledgement message will contain your 4 digit PIN for court access and Guests are provided a 5 digit PIN code which is usable for that booking.

Gate Access: All players should use the access gate at the southern end of the carpark (i.e. the gate next to the preschool centre), entering their PIN access code on the keypad on the right hand side of the gate as they enter the facility. This should be done for all bookings even if the gate is open due to competition, coaching or club event. If the gate is closed when you enter, please close it after you pass through.

On Court: All courts are subject to booking. Play on the court that you have booked and for the times booked. This requirement applies equally to Members, competition, coaching, club events and casual users. Players that have not booked may be asked to leave the facility.

If you have any difficulties, please text your name and issue to 0438 759 245 (Michael Tomlinson).

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